OUR MISSION
We are committed to providing high quality, client-centered and affordable Home Care services to our clients to assist them to lead dignified and independent lives in the comfort and safety of their own homes. Their individual needs are carefully assessed, understood and met through the selective assignment of qualified, trustworthy and compassionate personnel
OUR VISION
- To be known and valued for providing the highest standard of in-home care services.
- To be the provider of choice in the community
- To be the employer of choice in the community
- To be a financially viable agency.
Zinadum LLC is licensed by Illinois Department of Public Health (IDPH) to provide non- medical home services to residents within DuPage County, Lake County and Cook County in the state of Illinois, United States.
The Agency does not provide medical home care services but will, if possible and with the client/client representative’s consent, refer the case to a Health Professional or other agency, which does deliver medical home care services.
Our mission and vision will be achieved through the application of our core values, which include:
- Quality Care Giving
- Keeping our client’s health, quality of life and well-being central in the design and delivery of services;
- Courteousness and Confidentiality
- Treating and interacting with our clients with respect, dignity, compassion, empathy, honesty, and integrity while recognizing and maintaining confidentiality of client information.
- Respect
- Showing respect for all cultures, religions, ethnicities; sexual orientation, ages, gender and disabilities.
- Training
- Regular and systematic training of staff.
- Valued Human Resource
- Valuing, supporting, recognizing and appreciating our staff who are our greatest asset.
- Creative Working Modalities
- Nurturing a work environment that encourages personal enjoyment and enhances job satisfaction and performance through recognition and reward.
- Good Relationships
- Developing and maintaining positive relationships with the community, including local Home Care and Health Care personnel/organizations.
- Professinal Business Conducts
- Conducting our business in an accountable and responsible manner. Adhering to the professional code of ethics of the Home Care industry
- Continuous Improvement
- Applying continuous quality improvement measures throughout our agency.